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Wednesday, October 27, 2010

BMW: Day One Hundred and Fifty

That's right!  My car has been in the shop for an even 150 days today!  Wondering if I should throw a party... ?

Still no ETA on the part.  The $3.00 part.

However, I did get a forward from my lawyer yesterday, and BMW North America has already acknowledged the situation!  Somehow I thought, with legal matters seeming to take undue amounts of time in many cases, that it would be weeks - but evidently they have decided to move a bit more quickly.  Dare I hope?  Dare I dream?

Here is what they had to say:

October 26, 2010

Re:  Joshua Logan
       2009 BMW Z4 SDrive30i, VIN:  E160844

Dear Counsel:

Your office contacted BMW of North America, LLC on behalf of your client Joshua Logan, regarding a 2008 BMW Z4.

Senior Members of BMW's management team are now reviewing the owner history and service records for this vehicle.  We will soon contact you to discuss the findings and recommendations.

We thank you for your cooperation in bringing a fair and prompt resolution to this concern.

Kind regards,

Avery Dawson
Executive Customer Assistance Manager
BMW of North America, LLC
Customer Relations and Services

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