The Purpose Of This Blog

NEWS: November 15, 2010 - My car has finally been returned to me - but I do not have satisfaction.

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Tuesday, October 19, 2010

BMW: Legality

Under advice from a good friend, last week I contacted lawyer Robert Levy, Esq and described my case with BMW to him - and he immediately signed on to help!  He feels that there is definitely gross professional negligence involved in this case, and he is going to begin his inquiries immediately!

It feels so very good to know that corporations can't just do this to people as they feel like it, there will be ramifications for their inaction.

Thank you, Robert Levy, you are awesome.

Monday, October 18, 2010

BMW: Yet Another Week to Wait

I got a call from Center BMW over the weekend to tell me that they've finally spoken to someone about the status of the brake sensor; and they've been told that the soonest they can expect the part is this Friday, October 22.  Amid all of this they keep telling me that this is an obscure part, and even the parts place in Germany doesn't carry this part.

Yet still, it makes me wonder just how many Z4's roll off the assembly line each day, each one with that part installed.  While on hold with Center BMW I was forced to listen to their sales loop, all claiming that they put "YOU" at the "center" of their business.  That BMW is a multiple award winning automobile, and it is their customers that make it great.  Somehow, when they make these statements, they must feel that a car sitting on their lot for seven weeks is how they are putting me at the "center".

I'm going to call a lawyer today.